Thursday, 18 January 2018


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The Army Welfare Service (AWS) Personal Support Team is the Army’s professional welfare provider offering a comprehensive, confidential and specialised service.
AWS is the secondary level of welfare support available to serving soldiers and their families when difficulties cannot be dealt with, or must not be dealt with, within the Unit. Trained Army Welfare Workers offer support, advice and guidance to those who are experiencing personal or family difficulties. This covers a wide range of situations including :-

  • Difficulties arising from personal relationships
  • Separation
  • Inability to cope – stress / crisis
  • Loss and bereavement
  • Social issues arising from mental and physical ill health
  • Problems arising from deployment
  • Supporting families who are working with statutory agencies

An Army Welfare Service office is based within Dreghorn Barracks, Edinburgh, which covers all south and central Scotland.

Referrals and enquiries can be made by telephoning 01904 882053 or e-mail

Monday, 15 January 2018


Today's announcement about the financial situation of Carillion has no direct impact on services provided directly to those working for Defence, their families and the continuing work of the department.

Housing will continue to be serviced, catering facilities run, and buildings and offices cleaned, as well as other services the company is involved in providing. There are extensive contingency plans for dealing with issues such as this to make sure that services to personnel and their families continue to be provided to a high standard. This remains a top priority for the department.

The facilities management contracts that provide catering, cleaning and maintenance services to Defence are all joint ventures involving partners in addition to Carillion. Contractually, these partners are required to continue to deliver services if one of the other partners fails. The department remains committed to these joint ventures, and has been working with relevant partners to ensure a smooth continuation of the provision of these services.

The MOD is confident in the robustness of these arrangements and the strength of the supporting suppliers.

Where Carillion is the sole provider of services, for example for construction projects, alternative arrangements are being put into place that will not affect Service personnel.

All Service personnel should continue to use pre-existing processes to report problems, including the use of the 24/7 helpdesk telephone numbers.